Job Responsibilities:

• Assist and coordinate with aircraft management client accounts during the contract.
• Assist in maintaining close relationships with a portfolio of ultra-high net worth clients related to aircraft management.
• Assist in monitoring client accounts and provide suggestions when needed.
• Monitor the aircraft's financial status to ensure every dollar spent by the customer is justified.
• Support and coordinate business development activities with an aim to expand the fleet of managed aircraft in the Southeast Asia region.
• Support and coordinate process streamlining projects to achieve a more efficient internal workflow.
• Opportunity for promotion to a ‘Standard’ CRM position after the probation period, contingent upon outstanding performance during that time.

Requirements:

• Bachelor's degree or equivalent professional qualification.
• At least 3 years of experience in a customer relationship-related role.
• Experience in the Commercial Aviation industry is preferred; a Corporate Aviation background is a plus.
• Ability to work collaboratively in a team environment.
• Flexibility to work extended hours during peak project phases or deadlines.
• Must be able to communicate in English and Chinese. Other Asian languages are a plus.
• Applicant must be a Singapore Citizen or Permanent Resident.